PRIVACY POLICY

Sunpeak Logistics Privacy Policy

This Privacy Policy describes how Sunpeak Logistics (referred to as "we," "us," or "the Company") collects, uses, and protects the personal information you provide to us, including via our website, contact forms, and SMS/text messaging services.

By using our website and services, you agree to the terms outlined in this policy.

1. What Personal Information Is Collected

We collect information necessary to provide and improve our logistics services. The types of personal information we may collect include:

  • Identifiers and Contact Data: Your name, company name, email address, phone number, and physical addresses (for billing and shipment origins/destinations).

  • Logistics Details: Information related to your shipping needs, such as shipment types, volumes, and service requirements.

  • Voluntary Submissions: Any information or inquiries you submit through our contact forms, quote requests, or directly via email or text.

  • SMS Consent Data: When you opt in to receive text messages, we collect your phone number and record your consent status.

  • Website Usage Data: Non-personal information about how you use our site (e.g., pages visited, time on site) collected through common tools like Google Analytics.

2. How Personal Information Is Used

We use your information exclusively to support your business needs and improve our services:

  • Service Fulfillment: To process and manage your logistics services, generate quotes, and track your shipments.

  • Communication: To contact you in response to your inquiries, provide service updates, and manage your account.

  • Legal Compliance: To comply with legal and regulatory obligations, and for audit, reporting, and internal business administration purposes.

3. Who Personal Information Is Shared With

We only share your information with trusted third parties as necessary to provide the services you have requested, or when legally required.

  • Logistics Partners: We share necessary shipment details (e.g., origin, destination, contact name) with carriers, warehousing providers, and agents to successfully execute your freight movement.

  • Service Providers: We share information with vendors who support our technical infrastructure (e.g., website hosting, payment processors, communication platforms) under strict confidentiality agreements.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. SMS Consent and Third Parties

SMS consent is not shared with third parties or affiliates, for marketing or promotional purposes.

If you opt in to receive text messages from Sunpeak Logistics, your consent, phone number, and conversation data will not be sold, rented, or leased to any external parties for their own use. Text messaging is used solely to provide transaction confirmations, service alerts, and updates related to your account or active shipments.

5. Security and Contact

Security Measures

We take reasonable and appropriate steps to protect the personal information submitted to us. However, no method of transmission over the Internet is 100% secure.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

admin@Sunpeaklogistics.com